MEMBERS ONLY: Approaches to Fraud and Scam Prevention in the Mobile Ecosystem (Self-Paced)

Overview

This accreditation is available to GSMA members only.

Fraud and scams are a growing and increasingly complex challenge across the mobile ecosystem, affecting operators, customers and organisations worldwide. This accreditation is designed for professionals across the mobile industry to build a strong foundation in fraud and scam prevention, understand the evolving threat landscape, and explore practical approaches to managing and reducing fraud risk.

Drawing on GSMA expertise, industry guidance and real-world examples, the programme explores mobile fraud and security, anti-scam strategies for mobile network operators, and effective fraud risk management. You’ll develop practical knowledge that can be applied within your role and organisation.

What You’ll Learn

• Recognise key fraud and scam threats affecting customers, mobile operators and the wider mobile ecosystem.
• Understand common fraud methods and emerging risks, including threats across voice and messaging services.
• Explore practical anti-scam strategies and controls that mobile operators can use to prevent, detect and respond to fraudulent activity.
• Understand the importance of industry collaboration in tackling fraud and scams across the ecosystem.
• Apply fraud risk management principles, including risk identification, assessment, measurement, treatment, controls and reporting.
• Use practical frameworks and real-world scenarios to strengthen fraud prevention and risk management within your organisation.

Accreditation Structure