Sustainable Governance in Telco: ESG, Privacy and Responsible AI (Self-Paced)

Overview

This dynamic 5-week course empowers employees of mobile network operators and their supply chain partners to develop governance principles across ESG, AI and Privacy. Participants will learn to: enhance sustainability performance, connect ESG reporting with business goals, understand the impact of the mobile sector on the SDGs, mitigate risks, seize opportunities, manage reputation and brand, embed privacy by design, and ensure that AI is strategically considered, ethically managed and responsibly embedded in operations.

Learning Outcomes

• Understand how ESG, sustainability, privacy, and AI ethics shape brand reputation, growth, and compliance in telecoms.
• Embed responsible business practices into operations using real-world telco case studies and practical strategies.
• Integrate sustainability, data protection, and ethical AI into products, services, and governance frameworks.
• Drive effective cross-functional collaboration to deliver on ESG, regulatory, and innovation goals.

Format

• Self-Paced Online Modules: Empower your people to learn at their own pace on the GSMA Advance platform.
• Expert Seminars: Video Seminars from GSMA experts
• Applied Coursework: Reinforce learning through practical assignments designed for real-world impact.
• Flexible Completion: While the course is structured for five weeks, participants have three months to complete and earn their certificate—ideal for busy teams.

GSMA Advance learners and alumni also receive exclusive access to our year-round topic seminars, where our experts distill some of the latest happenings across the sector.

Modules

The course consists of four modules, each curated by the GSMA experts in the relevant fields. Please download our brochure for more information. These are:

• ESG in Telco
• Climate Change and the Mobile Industry
• Privacy Essentials for the Mobile Ecosystem
• Introduction to Responsible Artificial Intelligence

Who is this for?

This accreditation is ideal for professionals across the mobile, telecom, and connected industries—especially those in governance, AI, ESG, privacy, regulation, and strategy roles. That said, truly innovative companies ensure that this knowledge is spread wide, so that cross-functional collaboration is not stalled by knowledge gaps.

No prior knowledge is required; all backgrounds are welcome.

Scale your organisation’s up-skilling with our Accredit Plus license

This accreditation can also be licensed by organisations, through our People Excellence Partner license model. This is the perfect option for companies looking for a cost-effective, scalable, and flexible learning option for their employees. Get in touch to find out how to scale our accreditations for your organisation’s success.

There are currently no places available on this course