Overview

ESG in Telco is a key module that sits within the Sustainable Governance in Telco: ESG, Privacy and Responsible AI Accreditation programme.

This module is designed for employees of mobile network operators and their supply chain partners who want to understand the fundamentals of sustainability and ESG in the mobile sector. Participants will learn about the SDGs, the importance of sustainability, and how to integrate it into their daily work. The module covers the four main categories of the ESG metrics for mobile and features case studies from global mobile operators.

Format

• Self-Paced Online Module: Learn at your own pace via the GSMA Advance online Learning Management System
• Expert Seminar: Pre-recorded 1-hour GSMA expert-led seminar
• Applied Coursework: Reinforce and evidence your learning with a practical assignment, designed to showcase real-world scenario impact and understanding.
• Flexible Completion: Expected module completion within 4-6 weeks

Modules

The course consists of one module, curated by the GSMA experts in the field:

• ESG in Telco

Overview

Format

• Self-Paced Online Module: Learn at your own pace via the GSMA Advance online Learning Management System
• Expert Seminar: Pre-recorded 1-hour GSMA expert-led seminar
• Applied Coursework: Reinforce and evidence your learning with a practical assignment, designed to showcase real-world scenario impact and understanding.
• Flexible Completion: Expected module completion within 4-6 weeks

Modules

The course consists of one module, curated by the GSMA experts in the field:

• 5G – The Path to the Next Generation

Overview

Principles of Mobile Privacy and Security is a key module that sits within the GSMA Best Practice in Public Policy and Regulatory Impact accreditation programme.

The growth of the mobile internet and converged services is creating new challenges related to the use and protection of people’s personal information. The legal landscape is also evolving to address the challenges related to privacy and security posed by emerging technologies and enhanced data processing capabilities.

This module investigates the current state of mobile privacy and security, highlights research into consumer attitudes towards their privacy and examines current and emerging regulations around the world. This module also reviews the GSMA’s universal Mobile Privacy Principles, Privacy Design Guidelines for App Developers and industry initiatives that give consumers more control over how their information is used and processed.

Learning Objectives

• Understand the key aspects of mobile privacy, data protection, security concepts and consumer trust.
• Consider the role of mobile operators, internet content providers and consumers in respecting and protecting the privacy of consumers.
• Discover the role regulation plays in protecting consumer privacy and security in a converged world.
• Explore practical solutions and initiatives that enable the operationalisation of privacy and security within mobile operator environments.
• Establish a good foundation in privacy and data protection as well as security principles as they apply within the mobile industry.

Format

• Self-Paced Online Module: Learn at your own pace via the GSMA Advance online Learning Management System
• Expert Seminar: Pre-recorded 1-hour GSMA expert-led seminar
• Applied Coursework: Reinforce and evidence your learning with a practical assignment, designed to showcase real-world scenario impact and understanding.
• Flexible Completion: Expected module completion within 4-6 weeks

Modules

The course consists of one module, curated by GSMA experts in the field:

• Principles of Mobile Privacy and Security

For learners in the GSMA community, you have an unparalleled advantage: on-demand access to the game-changing keynotes from the most recent Mobile World Congress (MWC)!

Why is watching these keynotes essential for your industry understanding?

• Hear It First from the Top Players: MWC is where CEOs, visionary founders, and global policymakers from companies like Vodafone, Telefónica, Deutsche Telekom, Microsoft, and more, announce their strategic direction and major initiatives. This is your chance to learn their priorities for the coming year.
• Identify the Next Big Trend: The keynotes are a crystal ball for the mobile industry. You’ll gain crucial insights into the hottest topics shaping our sector—from the massive, transformative potential of Generative AI and its practical deployment, to the next phases of 5G-Advanced and early visions of 6G.
• Understand Industry Convergence: Today’s mobile ecosystem is about more than just phones. The keynotes showcase the blurring lines between telecom, cloud computing, automotive, and other major industries. See how operators are evolving into ‘Techcos’ and the growth of critical initiatives like the GSMA Open Gateway.
• Contextualize Your Learning: The technologies and concepts you study are brought to life through real-world case studies and executive visions. Connect your foundational knowledge to the commercial reality of network APIs, enterprise transformation, and digital inclusion.
• Gain a Competitive Edge: By staying current with the highest-level strategic thinking, you position yourself as a learner who understands not just what is happening, but why it matters for the global digital economy.

Watching these keynotes in conjunction with taking our self-paced learning helps bring it all to life.

Annual Enterprise License

This resource is only available to People Excellence Partners. This license model is the perfect option for companies looking for a flexible training solution for their employees across a 12-month period.

If you would like to find out more about the People Excellence Partner initiative, contact our Business Development Director Helen and complete the expression of interest form.

Course Overview

This course is designed for employees of mobile network operators and their supply chain partners who want to understand the fundamentals of sustainability and ESG in the mobile sector.

Learners will learn about the SDGs, the importance of sustainability, and how to integrate it into their daily work. The course covers the four main categories of the ESG metrics for mobile and features case studies from global mobile operators.

Course Structure

The course consists of four sessions and an assignment.

Annual Enterprise License

This course is only available to People Excellence Partners. This license model is the perfect option for companies looking for a flexible training solution for their employees across a 12-month period.

Annual licensing of this course provides a significant saving on a cost-per-learner basis, and represents a sound investment in your organisation’s training and people development initiatives. Minimum annual pricing rates apply.

If you would like to find out more about the People Excellence Partner initiative, contact us at support@gsmaadvance.com or complete the expression of interest form.

Course Overview

The Internet of Things (IoT) involves connecting devices to the internet across multiple networks to allow them to communicate with humans, applications and each other. IoT is set to have a huge impact on our daily lives, helping us to reduce traffic congestion, improve care for the elderly and create smarter homes and offices.

This self-paced course provides a high-level overview of IoT concepts from a mobile perspective, outlines the role IoT can play in enhancing the quality of life of citizens, and explores the policy and regulatory implications of IoT.

This course has been created by the GSMA.

Course Objectives

By the end of the course, you will understand:

• The technology behind IoT
• Operational aspects of IoT
• IoT business models
• The policy and regulatory implications of IoT

Who Should Enrol on This Course?

• Heads and vice presidents of regulatory policy
• Policy managers and directors
• Heads of network design
• Telecommunications managers

Course Structure and Study Time

This self-paced course consists of seven sessions and an assignment. Each of the sessions includes a knowledge check.

The course should take approximately 8–10 hours to complete. However, you will have 12 months from enrollment to finish it.

Course Completion Certificate

• view the seven course sessions;
• correctly answer all the questions in the knowledge checks you will find as you progress through the sessions (you have unlimited attempts to pass the knowledge checks); and
• submit an assignment, which will need to be approved by the GSMA.

If you would like to learn more about the course, please complete the expression of interest form.

Course Overview

This four-week, self-paced course considers the history and technical evolution of mobile telecommunications before moving on to cover the core functions of the spectrum manager.

Participants will learn about how spectrum is used, the characteristics of spectrum bands and the progression of mobile technologies. The course also covers the principles of spectrum planning at national and international levels and includes a deep dive into spectrum licensing and an overview of the regulatory issues related to spectrum.

Course Objectives

• Understand the processes and approaches to spectrum allocation and licensing.
• Learn how spectrum management is changing in the ever-evolving communications sector.
• Understand how these concepts can be applied to the spectrum conditions in your own country.

Who Should Enrol on This Course?

• Heads and vice presidents of regulatory policy
• Policy managers and directors
• Heads of network design
• Telecommunications managers

Course Structure and Study Time

This self-paced course consists of eight sessions and an assignment. Each of the sessions includes a knowledge check.

The course should take approximately 10-12 hours to complete. However, you will have 12 months from enrollment to finish it.

Course Completion Certificate

To qualify for a course completion certificate, you will need to:

• view the eight course sessions;
• correctly answer all the questions in the knowledge checks you will find as you progress through the sessions (you will have unlimited attempts to pass the knowledge checks);
• submit an assignment, which will need to be approved by the GSMA

If you would like to learn more about the course, please complete the expression of interest form.

This self-paced course will provide telecommunications professionals with the insights they need to understand the multifaceted relationship between mobile technologies and climate change. The course discusses how the mobile industry is reducing its impact on climate change and enabling climate action in other sectors, as well as how other stakeholders can facilitate climate action across the mobile ecosystem.

By bridging mobile technology and environmental concerns, professionals are empowered to develop strategies, products, and services that promote sustainability while mitigating environmental impact. Equipped with this knowledge, organisations can better align efforts, drive positive change, and position themselves as leaders in sustainable practices through the power of mobile innovation.

This course has been created by the GSMA.

• Understand the drivers and impacts of climate change
• Learn how mobile operators are mitigating their climate impacts
• Learn about the importance of responsible management of used mobile phones and other electronic equipment and waste
• Understand the opportunities for digital and mobile technologies to support broader action on climate change mitigation and adaptation
• Learn about the policy and regulatory enablers that can help the mobile sector have maximum impact on climate action

Who Is This Course for?

This course provides a holistic understanding of leveraging mobile technologies for climate action across organizational functions. The course fosters a cross-functional mindset and is suitable for people in different areas of the industry, including:

• Finance and HR
• Operations
• Strategy
• Sustainability / ESG teams
• Engineering
• Technical

The course consists of four sessions, and each session includes a knowledge check. There will be a final assignment to submit.

The course should take approximately 6–8 hours to complete. However, you will have 12 months from enrollment to finish it.

• view the four course sessions;
• correctly answer all the questions in the knowledge checks you will find at the end of the sessions (you have unlimited attempts to pass the knowledge checks);
• submit four assignments, which will need to be approved by the GSMA

If you would like to learn more about the course, please complete the expression of interest form.

Who Should Enrol on This Course?

• Those who would benefit from an overview of Radio Access Networks, Open-RAN, disaggregated networks, and their interaction with, and impact on, 5G and next gen (6G) connectivity
• Professionals from connected industries (e.g., MNVOS, carriers, manufacturers) who want to gain the GSMA’s perspective on this topic

Course Structure and Study Time

This self-paced course consists of eight sessions. Each session includes a knowledge check.

The course should take approximately 8–10 hours to complete. However, you will have 12 months from enrollment to finish it.

If you would like to learn more about the course, please complete the expression of interest form.

• Gain insights into the different types of NTNs that are in use and under development
• Understand the key technologies associated with NTNs, including those used for direct-to-device services
• Identify the regulatory and security challenges associated with the deployment and management of NTNs in the context of 5G networks

Who Should Enrol on This Course?

• Those who would benefit from an overview of non terrestrial networks, and their interaction with, and impact on, 5G
• Professionals working with a policy, compliance, legal, regulatory area
• Professionals from connected industries (e.g., satellite companies) who want to gain the GSMA’s perspective on this topic

Course Structure and Study Time

This self-paced course consists of eight sessions and an assignment. Each of the sessions includes a knowledge check.

The course should take approximately 8–10 hours to complete. However, you will have 12 months from enrollment to finish it.

• view the four course sessions;
• correctly answer all the questions in the knowledge checks you will find at the end of the sessions (you have unlimited attempts to pass the knowledge checks).

If you would like to learn more about the course, please complete the expression of interest form.