Course Overview

GSMA, the global trade body representing the interests of the mobile ecosystem, is proud to present our Leading in ESG Accelerator course.

While the world is not on track to achieve most of the Sustainable Development Goals (SDGs) by 2030, the mobile industry makes a significant contribution to driving sustainable development, and the associated efforts towards meeting these SDGs. In 2023, the average SDG mobile impact score across the 17 agreed upon goals was 58.3. This means the mobile industry achieved 58% of its potential contribution to the SDGs – up from 31% in 2015. The trend is positive, but we need to keep going.

This course supports the ongoing GSMA mission to accelerate sustainability across the industry.

Benefits for Professionals

This three-week accelerator is designed for employees of mobile network operators and their supply chain partners who want to understand the fundamentals of ESG in the mobile sector.

Learners will discover how to:

• Enhance their sustainability performance.
• Mitigate risks and capitalise on opportunities.
• Improve their reputation and brand value.
• Attract and retain employees who value sustainability.
• Contribute to achieving the SDGs set for the mobile industry.
• Leverage and improve sustainability data management.

Join Us in Driving a more Sustainable Future for the Mobile Industry

Through a combination of self-paced modules and live-online sessions led by GSMA experts, you will gain a robust understanding of:

• The intersection of mobile technology with climate action, and how to reduce environmental impact across the ecosystem.
• Strategic approaches to enhancing ESG performance and leveraging sustainability data.
• The importance of Diversity, Equity, and Inclusion (DEI) in the mobile industry and how data can drive meaningful change.
• Plus – A taster session on ESG reporting, which will provide guidance on aligning reporting metrics with industry standards and ensuring that the measures are consistent with the benchmarks, in order to enhance transparency and meet stakeholder expectations.

Format and Duration

• Self-paced online modules: Learn at your own pace on the GSMA Advance learning platform.
• Live-online seminars: Engage with GSMA experts in interactive, live-online seminar sessions.
• Coursework: Apply your knowledge through submitted assignments.

This accelerator course is structured part-time over three weeks and will take approximately 20 hours to complete. The course begins on 11 Feb 2025 and ends on 21 February.

You will gain access to all the self-paced online modules on 11 Feb, and the seminars will be paced across the three weeks of the course.

Eligibility

There are no prerequisites to joining this course. No prior knowledge of sustainability or ESG is required.

Registration fee

The registration fee is US$1500. Early-bird and bulk-purchase discounts are available. Please contact the GSMA Advance Partnerships Manager, Dominic Rea Long, for further details ([email protected]).

Course Overview

This two-day course will provide attendees with a full overview of the various aspects involved in launching and managing a VoLTE roaming relationship.

Day one will cover the adaptions to the roaming agreement, wholesale and retail charging, and TAP, as well as basic network architecture. Day two will focus on the more technical aspects of the roaming agreement, including SIP signalling, IMS, the IREG test process, and the issues most commonly encountered.

The course will be delivered over Microsoft Teams.

Key Learning Objectives

By the end of the course, attendees will:

• Understand the VoLTE network architecture and the roaming call flow.
• Know which amendments to make to the standard roaming agreements and RAEX documents.
• Understand how VoLTE roaming is included in TAP.
• Find out how the wholesale and retail model changes compare to legacy roaming.
• Learn about SIP and IMS.
• Understand the call flow of the IREG test cases.

Our Industry Experts

The course will be delivered by the following industry experts:

• Milja Hofman, Roaming Specialist and Owner, Roamingwise
• Joshua Odoteye, Technical Roaming Specialist, Roamingwise
• Julia Gullstrand, Head of Roaming and Interconnection, GSMA

Who Should Attend This Course?

This course is suited for anyone involved in either the commercial or the technical aspects of the roaming business, including roaming managers, IREG testers, and TADIG testers.

Course Prerequisites

A basic understanding of the general international roaming processes will be useful.

Course Dates and Times

The course will be delivered over Microsoft Teams on 14-15 May 2025, 10:00-12:00 and 13:00-15:00 CET.

Course Fee

The course fee is US$1,999.

For group registrations, email [email protected].

Course Overview

This two-day course will give attendees an introduction to the international roaming industry.

On day one attendees will learn what steps they need to follow to establish an effective business relationship with a roaming partner, from signing the roaming agreement to the testing process to the Commercial Launch Letter (CLL). Day two will focus on the commercial aspects of roaming, including wholesale and retail pricing; the VoLTE roaming launch process and the challenges it poses; and fraud risks and how to minimize them.

The course will be delivered over Microsoft Teams.

Key Learning Objectives

By the end of the course, attendees will:

• Have a general understanding of the international roaming industry.
• Know how the roaming launch process works.
• Understand the differences between a direct roaming relationship and a roaming hub.
• Know how to calculate costs and margins for roaming services.
• Have an understanding of VoLTE roaming.
• Be aware of various roaming fraud risks and how to minimise them.

Our Industry Experts

The course will be delivered by the following industry experts:

• Milja Hofman, Roaming Specialist and Owner, Roamingwise
• Julia Gullstrand, Head of Roaming and Interconnection, GSMA

Who Should Attend This Course?

This course is suited for anyone who recently joined a roaming department as a roaming manager or roaming coordinator as well as any finance, fraud, IREG or TADIG professionals involved in roaming operations. MVNOs and IoT providers with an interest in establishing roaming relationships would also benefit from attending this course.

Course Dates and Times

The course will be delivered over Microsoft Teams on 10-11 November 2025, 10:00-12:00 and 13:00-15:00 CET.

Course Fee

The course fee is US$1,999.

For group registrations, email [email protected].