Course Overview

This self-paced course is designed to provide a comprehensive understanding of eSIM technology, its applications, and its strategic implications for businesses and individuals. This course is designed to equip participants with the knowledge needed to make informed decisions, capitalise on eSIM opportunities, and address associated challenges effectively.

Course Objectives

• Increasing awareness and understanding of eSIM technology.
• Identifying business opportunities and strategies for monetisation.
• Improving decision-making and sales effectiveness.
• Enhancing confidence in addressing security and operational challenges.
• Practical insights for leveraging eSIM in various industries.

Who Should Enrol on This Course?

• Decision-makers
• Sales professionals
• Operators
• Manufacturers
• Non-technical professionals

Course Structure and Study Time

This self-paced course consists of six modules. It should not take you more than five to six hours to complete it.

By the end of the course you will have actionable insights and practical tools to harness the potential of eSIM technology. You will be equipped to drive innovation, optimise operations, and navigate the evolving landscape of eSIM-enabled connectivity.

Course Completion Certificate

To qualify for a course completion certificate, you will need to view the six course modules.

If you would like to learn more about the course, please complete the expression of interest form.

Course Overview

This course focuses on the ethical and responsible use of artificial intelligence (AI). The course emphasises the importance of developing and deploying AI in a manner that is human-centric, rights-oriented and mindful of societal impacts. It covers key principles such as fairness, transparency, accountability and environmental sustainability, providing practical examples and tools for organisations to assess and improve their AI practices. The course also addresses the developing regulatory landscape surrounding AI and examines the business benefits of adopting Responsible AI practices.

Course Objectives

By the end of the course, you will:

• Recognise the business advantages of adopting Responsible AI principles
• Understand the fundamental principles of Responsible AI
• Learn how to integrate Responsible AI practices into organisational operations
• Explore the regulatory landscape and compliance requirements for AI

Course Structure

The course consists of:

• Three sessions
• Scenario-based activities
• A knowledge check
• An assignment

Annual Enterprise License

This course is only available to People Excellence Partners. This license model is the perfect option for companies looking for a flexible training solution for their employees across a 12-month period.

Annual licensing of this course provides a significant saving on a cost-per-learner basis, and represents a sound investment in your organisation’s training and people development initiatives. Minimum annual pricing rates apply.

If you would like to find out more about the People Excellence Partner initiative, please complete the expression of interest form.

The mobile industry is now half-way through the transition to 5G technology, which builds on the achievements of 4G while also creating new opportunities for innovation. 5G is ushering in a new era where connectivity is becoming increasingly fluid and flexible.

The course consists of four sessions and an assignment.

It should not take you more than two to three hours of study time per week to complete the course in four weeks. You have, however, seven weeks to complete it.

Course Overview

The effect of radio transmissions on health has been studied extensively, leading to international standards for network antennas and exposure limits for workers and the public. Despite the ever-growing body of scientific knowledge, many people continue to be concerned about electromagnetic fields (EMFs) and their impact on health.

This self-paced course looks at the state of the science, standards for mobile technologies, regulatory compliance, and public awareness and education.

Course Objectives

• Understand public concerns and the accumulated knowledge about the health effects of EMFs.
• Learn about internationally accepted safety requirements for radio transmissions.
• Learn how to respond to public safety concerns and increase awareness of the science.

Who Should Enrol on This Course?

• Individuals who have recently moved into a regulatory position and need to gain insights into people’s concerns about radio signals and health.
• Regulatory or legal professionals who need to respond to public safety concerns and increase awareness of the science.
• Entry and mid-level engineering staff who need to understand the policy and regulatory aspects of radio signals and health.

Course Completion Certificates

To receive your learning certificate, you will have to view all of the course sessions and correctly answer all of the quiz questions you will find as you progress through the sessions. You will have unlimited attempts to pass the knowledge checks.

If you would like to learn more about the course, please complete the expression of interest form.

Competition in mobile telecommunications is multifaceted and dynamic. Telecommunications professionals must be alert to the regulation affecting mobile infrastructure. 

This self-paced course provides a foundation for understanding the rules of competition and the regulatory powers that apply to the telecommunications sector, taking into account the wider competitive landscape, which now includes Over-The-Top players.

This course has been created by the GSMA.

• Understand the application of competition law as it applies to the telecommunications sector, especially abuse of dominance and merger control.
• Look at the interaction between competition law and regulation, especially Significant Market Power/Dominant Carrier regulation.
• Compare the treatment of the telecommunications sector in regulation and competition law with the situation in the wider communications ecosystem.

Who Should Enrol on This Course?

• Regulatory professionals who want to understand the latest challenges shaping competition policy in the digital age.
• Entry and mid-level managers who are new to the telecoms sector and want to quickly get up to speed on the key issues and trends in competition policy and digital markets.
• Engineers moving into management roles who need to develop an understanding of competition policy as it relates to the telecommunications sector.

This self-paced course consists of six sections and an assignment. Each of the sections includes a knowledge check.

The course should take approximately 8–10 hours to complete. However, you will have 12 months from enrollment to finish it.

To qualify for a course completion certificate, you will need to:

• view the six course sections;
• correctly answer all the questions in the knowledge checks you will find as you progress through the sections (you will have unlimited attempts to pass the knowledge checks); and
• submit an assignment, which will need to be approved by the GSMA.

If you would like to learn more about the course, please complete the expression of interest form.

Course Overview

Course Objectives

• Understand the key aspects of mobile privacy, data protection, security concepts and consumer trust.
• Consider the role of mobile operators, internet content providers and consumers in respecting and protecting the privacy of consumers.
• Discover how regulation can be applied effectively to protect consumer privacy and security in a converged world.
• Explore practical solutions and initiatives that enable the operationalisation of privacy and security within mobile operator environments.
• Establish a good foundation in privacy and data protection as well as security principles as they apply within the mobile industry.

Who Should Enrol on This Course?

• Heads and vice presidents of regulatory policy
• Policy managers and directors
• Heads of network design
• Telecommunications managers

Course Completion Certificates

To qualify for a course completion certificate, you must view all of the course sessions and correctly answer all of the quiz questions you will find as you progress through the sessions. You will have unlimited attempts to pass the quizzes.

If you would like to learn more about the course, please complete the expression of interest form.

Course Overview

Today’s telecommunications networks are complex mixtures of legacy technologies coupled with the latest generation of both fixed and mobile architectures.

This self-paced course seeks to offer a grounding to those who are new to the telecoms industry, providing them with a foundation of knowledge which will allow them to explore the telecommunications ecosystem in greater detail. As such, the course is all-encompassing, providing technical detail on fundamental concepts, network architectures, and today’s services environment.

This course is created in conjunction with our partners at Mpirical.

Course Objectives

• Outline the telecommunications ecosystem, including factors affecting the telecoms landscape, standardization and the main components of a telecommunication infrastructure.
• Consider the principles and origins of circuit switching, voice digitization, optical transmission systems and SS7.
• Understand the fundamentals associated with packet transport networks, including protocol stacks, IP addressing and routing basics, multi-protocol label switching, Carrier Ethernet, DHCP, DNS and NAT.
• Examine the security of packet transport networks, including the current threat climate, key threats and data protection, using techniques such as IPSec, digital certificates and PKI.
• Outline the architecture used for voice services in fixed network architectures, from legacy PSTN switches to modern-day soft switches.
• Explain the architecture of the global internet, including the notion of peering, IXPs and internet regulation, as well as routing protocols and CIDR.
• Discuss the high-level architecture required for a typical mobile network, including RAN and core architectures for all cellular technology generations.
• Highlight voice call procedures for both fixed and wireless networks.
• Explain mobile data services for 2G, 3G, 4G and 5G networks, including focus on mobility.
• Examine the concepts of over the top (OTT) services associated with voice calls, messaging and video streaming.

Who Should Enrol on This Course?

This course has been designed for a semi-technical audience who may have a technical background but are new to the telecoms industry. It provides learners with a foundation for technical understanding as well as with the terminology used across the industry.

Course Structure and Study Time

The course consists of eleven modules, which you will gain access to as soon as you complete your enrolment. You will need to view the modules sequentially.

The course should take approximately 16–18 hours to complete. However, you will have 12 months from enrollment to finish it.

Course Completion Certificate

To qualify for a course completion certificate, you will have to view all of the course content and correctly answer at least 80% of the questions in the tests of understanding at the end of the modules. You will have unlimited attempts to pass the tests.

If you would like to learn more about the course, please complete the expression of interest form.

Course Overview

This self-paced course explores the mobile networks in operation today, and in so doing describes the technologies, services, and markets.

Comprising eight modules, this course begins by reviewing the current market position prior to describing how mobile technology has evolved over the past 30 years – from the early networks through to the potential of 6G. Emphasis is placed on the networks which are in commercial operation today as a means of describing evolving services and applications. The growth in machine-type communications is explored, and the new critical communication-based services such as V2X, extended reality and the metaverse are analysed, before finally taking a brief glimpse into what 6G has in store.

This course has been created by Mpirical.

Course Objectives

• Understand the current mobile ecosystem, the coexistence of different generations of mobile networks, and the complexities of managing these networks.
• Describe the basic building blocks of a mobile network.
• Understand the importance of data and the impact of video streaming services on data usage in mobile networks.
• Understand the basics of digital radio communication in mobile networks, including frequency bands, channel bandwidths and modulation.
• Explore the services and capabilities of legacy networks (2G and 3G).
• Explore the development and evolution of 4G networks.
• Understand the basic principles of voice telephony and the difference between circuit-switched voice and IP-based voice.
• Explore the rise of the smartphones and mobile app marketplaces.
• Understand how 4G and 5G networks can interwork with Wi-Fi and other access technologies.
• Explore cellular IoT and mMTC (Massive Machine Type Communication) applications.
• Outline the key performance capabilities of 5G.
• Understand how MEC (Multi-access Edge Computing) is used to support URLLC (Ultra Reliable and Low Latency Communication) applications.
• Understand the relationship between modern mobile networks and the Cloud.
• Explore the SBA (Service Based Architecture) of the 5G core.
• Explore potential use cases such as V2X, AR/XR and private cellular networks.
• Look ahead to the potential capabilities of a future 6G network.

Who Should Enrol on This Course?

This course has been designed for all audiences but is particularly suitable for those with some technical experience. The course will provide a foundational understanding of the evolution and relationship between different generations of mobile technology, as well as key terminology and use cases.

Course Structure and Study Time

The course consists of eight modules, which you will gain access to as soon as you complete your enrolment. You will need to view the modules sequentially.

The course should take approximately 16–18 hours to complete. However, you will have 12 months from enrollment to finish it.

Course Completion Certificate

To qualify for a course completion certificate, you will have to view all of the course content and correctly answer at least 80% of the questions in the tests of understanding at the end of the modules. You will have unlimited attempts to pass the tests.

If you would like to learn more about the course, please complete the expression of interest form.

To qualify for a course completion certificate, you will have to view all of the course content and correctly answer at least 80% of the questions in the test of understanding. You will have unlimited attempts to pass the test of understanding.

To receive your learning certificate, you will have to view all of the course content and correctly answer at least 80% of the questions in the test of understanding. You will have unlimited attempts to pass the test of understanding.