Over the last decade, the mobile phone has become the primary means for people to access the internet whenever they want and wherever they go. This has led not only to alternative internet-based communications services, but also to an explosion of third party online services that make intensive use of personal information via the mobile phone.

The course explains what data is collected from users across the mobile ecosystem and how it is stored, used and accessed, as well as the related data protection and privacy implications for government, industry and other stakeholders.

Course Objectives 

  • Understand the essential elements of a mobile network and how they influence the kinds of consumer information operators can access or determine.
    Discover what operators do with consumers’ personal data and how data privacy laws, including those concerned with cross-border data flows, affect the services offered by mobile operators.
    Develop an understanding of the data privacy issues raised by new technologies such as 5G, big data analytics, digital identity and the Internet of Things.

Who should attend this course?

  • Individuals who have recently moved into a regulatory position and need to gain a broad understanding of data protection andprivacy and the impacts it has on digital products and services.
  • Regulatory or legal professionals who have not previously dealt with data protection and privacy issues, but need to quickly gain a solid understanding of the topic in the context of mobile telecoms.
  • Entry and mid-level engineering staff who need to understand the policy and regulatory aspects of data protection and privacy.

The benefits for you and your organisation

  • You will learn about the key concepts and definitions associated with privacy and data protection law.
  • You will gain a detailed knowledge of how new types of services are impacting privacy policy and regulation.
  • You will have new insights into how policymakers across the world are rethinking data protection and privacy regulation.

Course Structure and Study Time

The course consists of seven short sessions that you will gain access to as soon as you start the course. As this course is unmoderated, you can study it at any time. It should take you no more than two to three hours of study time per week to complete the course in two weeks. However, after enrolment, you will have one month to complete this course.

Course Completion Certificates

To qualify for a course completion certificate, you must view all the course sessions and answer correctly all the quiz questions you will find as you progress through the sessions. You will also need to fill out the course survey.

If you have any additional questions about this course, please do get in touch.

Enrolment is curently not open.

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Duration: 2 weeks
Start date:
To be confirmed

Enrolment is curently not open.


Course Agenda

Personal Data in the Context of Mobile Networks

Session 1
• How privacy laws are changing
• A virtuous circle delivering consumer value

Session 2
• Essential elements of the mobile ecosystem
• Evolution of GSM technology
• Mobile service delivery

Session 3
• Mobile networks and data
• Types of personal data held by mobile operators
• Safeguarding personal data and protecting privacy
• Extraterritoriality of data protection law: GDPR example
• What changes with 5G?

Session 4
• Identity concepts: formal identity, digital identity and mobile identity
• The formal identity gap
• Closing the identity gap — regulatory enablers

Session 5
• Insights from mobile big data
• Extracting actionable insights from mobile data
• Case study: Applying mobile data insights to COVID-19

Session 6
• Examples of IoT applications supported by mobile operators
• IoT business models
• Data exchange between connected cars and service providers

Session 7
• The importance of cross-border transfers
• Understanding cross-border restrictions
• Towards a ‘pro-flow’ landscape
• How regional approaches drive consistency

For any any queries about our course catalogue, please send us an enquiry